How to become genuinely liked

Make people feel important when they are in your company by

1. Using their names often - their own name is music to their ears.
2. Using “you” instead of “I”. Get them to talk about themselves by asking questions about their families, experiences, etc.
3. Applauding and complimenting them on any mentionable action or accomplishment – in front of others for maximum effect.
4. Listen intently when they speak, don’t interrupt of change topic – make sure the platform is theirs for the duration of the conversation.
5. Acknowledging them when people are waiting to see you. If they have to wait while you finish up a conversation or telephone call, show them with a hand gesture or a nod that you are aware of them, and try to get to them as fast as possible.
6. Telling them when you agree with them, and use sentences like: “You are right”, or “I agree with you”.
7. Being able to admit when you were wrong, upfront and without unnecessary excuses.
8. Refraining from arguments: Sometimes people are looking for a fight or argument. If one person refuses to be drawn into the argument or fight, they will get mad first, then fizzle to nothing. If you don’t participate, it is only an outburst which you can control. Remain objective and factual in confrontational situations.
9. Remembering to address the action, not the person: If a person did something wrong, be sure to focus on the incorrect action –not the person who did it. If you keep this in mind, you will not attack anyone’s dignity when addressing bad behavior: "I disagree with what you did" goes down much better than "I disagree with you". This also applies in the positive, where praise is due: Praise the act, not the person – and be generous in praise.
10. Learning to set people’s moods in your vicinity: If you offer a sincere smile before any verbal communication like greeting or acknowledging someone’s presence, you immediately lift their mood. The meeting will be much more cordial and light-hearted.

These basic pointers will make you more popular and gain you many friends and allies, in the workplace, or anywhere else!